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Princess Cruises and Holland America cancel Canadian cruises in 2021

Princess Cruises and Holland America cancel Canadian cruises in 2021

Canada's cruise ship ban has forced Holland America and Princess Cruises to cancel their sailings from Vancouver.

Princess said it has no choice but to cancel cruises that begin or end in Vancouver including:

  • Alaska seven-day Voyage of the Glaciers cruises, sailing between Vancouver, B.C. and Anchorage (Whittier)
  • Pacific Coastals that start or end in Vancouver, B.C.
  • Canadian Adventure sailing roundtrip from Southampton, UK

Princess will operate the Kenai Princess Wilderness lodge along with McKinley Chalet Resort in Denali and Westmark Fairbanks Hotel this summer and is currently working on vacation land package details that will be announced shortly.

Holland America ship in Alaska

Sister brand Holland America Line also announced it has cancelled all sailings that depart from or conclude in a Canadian port in 2021.

Cruises impacted by this pause in operation are:

  • Alaska: Cruises through September 2021 to Alaska from all departure ports aboard Koningsdam, Nieuw Amsterdam, Noordam and Zuiderdam. This also includes any Land+Sea Journeys connected with canceled Alaska sailings.
  • Pacific Coastal: Two sailings in early October aboard Koningsdam and Oosterdam. 
  • Canada/New England: Three cruises aboard Zaandam departing in September 2021.

While Holland America is cancelling cruises that begin or end in Canada, it is not cancelling Alaska cruises departing from Seattle.

All 2022 Alaska and Canada/New England cruises will operate as scheduled. The Canadian Interim Order expires Feb. 28, 2022.

Both Holland America and Princess says it is still working to salvage an Alaska cruise season for 2021 by working with various United States and Canadian government officials.

Compensation

Royal Princess

Princess Cruises

For guests currently booked on a cancelled voyage who had paid in full, Princess will automatically rebook them to the same cruise or cruisetour in 2022. No action is required from guests or their travel advisors. The rebooking process will have the added benefit of protecting the guests’ 2021 fare on their 2022 cruise. Once Princess has completed the booking transfer, if the guest would prefer an alternative option, they can choose a Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10% of the cruise fare paid (minimum $25 USD) or a full refund to the original form of payment.

Guests not paid in full will automatically receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10% of the cruise fare paid (minimum $25 USD).  

Holland America Line

All guests receive the following options:

  • Paid in Full: Those who have paid in full will be automatically rebooked to the same cruise or Land+Sea Journey in 2022 at the fare paid for 2021.
  • Not Paid in Full: Those with bookings not paid in full may elect to be moved to the same cruise type or Land+Sea Journey in 2022 at the fare paid for 2021. 

If guests decide not to accept a cruise booking in 2022 by March 31, 2021, they automatically default to receive an FCC of 110% of any cash paid on the booking.

Due to the fact that there are no equivalent cruises in 2022, Pacific Coastal cruise guests will receive the option for an FCC or full refund.