I sailed on two ships built for the worst-rated cruise line at sea. Can old Costa ships be saved?
Costa Cruises is most known for the deadly capsizing of the Costa Concordia in 2012, where over 30 people lost their lives when the ship's captain strayed from the original course and sailed dangerously close to the Tuscan island of Giglio.
Still, many travelers report disappointing experiences aboard Costa ships, and it's often thought of as the worst-rated cruise line at sea. Common complaints include poor-quality food, bad customer service, dirty cabins, and disorganized operations.