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Norwegian Cruise Line

Passengers on cruise ship hold protests and demand refunds due to missed port calls

Some passengers on the Norwegian Spirit are actively protesting the cruise line and demanding refunds after itinerary changes were made due to refunds.

A large number of guests aboard 14-night sailing gathered in the atrium to protest the itinerary changes due to poor weather conditions.

Norwegian Joy arrives in North America after $50 million refurbishment

The Norwegian Joy has completed a $50 million renovation and has set sail on the first of two exclusive inaugural preview cruises before her first official sailing out of Seattle to Alaska on May 4, 2019.

Norwegian Sun returns to Port Canaveral for second Cuba cruise season

The Norwegian Sun has will call Port Canaveral home for another year, offering cruises to Cuba.

Beginning on April 15, Norwegian Sun will offer four-, five- and seven-day cruises to Havana, Cuba, with select sailings also calling to Key West during its four-day cruises.

Ports of call during the Sun’s five- and seven-day voyages include Key West, Nassau, Bahamas, or Norwegian’s private island beach at Great Stirrup Cay, Bahamas.

Norwegian Cruise Line announces gratuity increase
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In April 2022, Norwegian Cruise Line raised their daily gratuity rates for the third time since 2019. 

The gratuity rates are:

Norwegian Cruise Line announces campaign to recognize and reward educators

Norwegian Cruise Line announced today a new program that aims to recognize and reward educators in the U.S. and Canada.

In advance of Teacher Appreciation Week (May 6-10, 2019) and the North American debut of the cruise line's 15th ship, Norwegian Joy, the company is leveraging the ship's heartwarming name for a compelling campaign that acknowledges and celebrates the intersection of travel and education by honoring deserving teachers that are doing the most to bring joy to their students.  

Local officials in Alaska reject Norwegian free cruise offer

Norwegian Cruise Line offered some officials in Juneau, Alaska a free cruise offer but they have been turned down.

KTOO Public Media in Juneau reports the cruise line invited leaders from port communities along the West Coast for the Norwegian Joy's first U.S. voyage next month, but it was turned down.

Some Assembly members questioned the company’s motives before the Assembly voted to decline the invitation at their Monday meeting.

Strong wind gust rocks Norwegian cruise ship

Norwegian Cruise Line says a  “sudden, extreme gust of wind, estimated at 100 knots" struck the Norwegian Escape, which caused injuries to several passengers.

The wind gust was so powerful that it caused the Escape to tilt on its port side, when the incident occurred on Sunday night.

The cruise line confirmed the incident following several reports on social media of damage to the ship.

Norwegian Cruise Line makes app available on all of its ships

Guests on Norwegian Cruise Line can now use the cruise line's app on any of the 16 ships in the fleet.

The NCL app offers pre-cruise features including planning and ship itineraries. Guests can make pre-bookings for dining, shore excursions, entertainment, and onboard activities. It also features a “pre-cruise” mode so guests can start planning their trip before they’ve even stepped on board.

Norwegian Cruise Line revamps drink package offerings

Norwegian Cruise Line announced a new name for its popular drink package, along with the addition of a new drink package for guests who enjoy the best kind of liquor.

The Ultimate Beverage Package has been renamed to the Premium Beverage Package, and a new Premium-Plus Package has been added.  The Premium Beverage Package will continue to be offered as a free perk, while the Premium-Plus Package will not.

Norwegian Cruise Line will debut new Cruise Freedom on Norwegian Encore

During an earnings call with investors, Norwegian Cruise Line announced its new Cruise Freedom technology initiative will debut on Norwegian Encore later this year.

Norwegian indicated Cruise Freedom will include wearables, along with the new Cruise Norwegian app.

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