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Holland America cancels all of its Alaska, European and Canadian cruises in 2020

HAL cancels all Alaska, Canada/New England voyages

Holland America Line announced this week it has cancelled all Alaska, Europe and Canada/New England cruises for 2020.

In addition, Amsterdam will not operate the 79-day Grand Africa Voyage from Boston, Massachusetts, to Fort Lauderdale, Florida, that was scheduled to depart on Oct. 3, 2020.

"As we continue to navigate through these unprecedented and challenging times, the best decision right now is to extend our pause in cruise operations into the fall," said Orlando Ashford, president of Holland America Line. "While this is very disappointing and we never want to let our guests down, as soon as it makes sense we will be back cruising again, giving our guests the memorable travel experiences they continue to dream about."  

Those with impacted cruises will automatically be cancelled, and all guests will receive a Future Cruise Credit per person as follows:

  • Paid in Full: Those who had paid in full will receive 125% Future Cruise Credit of the base cruise fare paid to Holland America Line.
  • Not Paid in Full: Those with bookings not paid in full will receive a Future Cruise Credit of double the amount of the deposit paid for the cruise. The minimum Future Cruise Credit is $100 and the maximum will be an amount up to the base cruise fare paid.

The Future Cruise Credit is valid for 12 months from the date of issue and may be used to book sailings departing through Dec. 31, 2022. All other funds paid to Holland America Line may be transferred to a new booking or will automatically be refunded via the method of payment used to purchase the services.

Guests who prefer a 100% refund of monies paid to Holland America Line can visit the Cancellation Preferences form to indicate this preference no later than June 15, 2020.