Virgin Voyages announced today it is pushing back its debut until October 16, 2020.
The new cruise line was scheduled to begin in the spring, but opted to cancel all sailings through October 15, 2020.
Virgin is offering affected cruisers options to make rebooking easier.
Passengers who booked travel on impacted Scarlet Lady sailings would be eligible for a 100 percent refund. To make up for the inconvenience, customers who cancel will also receive a 25 percent future cruise credit.
Travelers who don’t cancel their Virgin Voyages bookings will receive a 200 percent future cruise credit, and those who use the credit to book a new voyage by June 30 will receive up to $500 onboard credit.
As a result of the cancellations, the Scarlet Lady's maiden voyage and naming ceremony have been pushed back to early 2021.
New cancellation and booking terms
Virgin also changed its final payment policy, with final payments now due 60 days before sailing instead of 120 days for all sailings scheduled to depart through December 16.
Virgin Voyages also updated its cancellation policy to allow impacted travelers to rescind the booking up to 48 hours before departure and receive a 100 percent future cruise credit.
Matt Hochberg
Matt loves to cruise, and started Cruise.Blog as a place to share different cruise experiences, advice, and what to know before going on a cruise.
He lives in Florida with his wife and two daughters, where he can be found on any given day trying to convince his wife they "need" to book another cruise.
