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NCL Latitudes Benefits, Tiers and Cruise Loyalty FAQ

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Latitudes, Norwegian Cruise Line's cruiser loyalty program, is designed to reward passengers who cruise frequently with the line, offering them extras like shore excursion discounts, free laundry and specialty dinners and even complimentary cruises. At the beginning of 2022, the Latitudes program received an update.

Want to know more about each level, what it takes to get there and which perks you're entitled to when you do? We've compiled all of that information and more, including some of your most burning frequently asked questions.

Norwegian Latitudes Tiers

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When it comes to ascending the ranks of Latitudes, NCL has seven levels, each requiring a set number of points to be earned. Points are accrued 1:1 -- one point for each night you cruise. Book via a Latitudes Insider Offer, a suite or The Haven, the line's exclusive luxury enclave, and you'll score double points for each night. All cruisers 18+ will reach Bronze status after the completion of their first Norwegian cruise. 

  • Bronze: 1 point
  • Silver: 20 points
  • Gold: 45 points
  • Platinum: 75 points
  • Sapphire: 150 points
  • Diamond: 350 points 
  • Ambassador: 700 points or more

Norwegian Latitudes Rewards

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Latitudes Bronze Perks

  • Discount in onboard duty-free shops
  • Free artwork for attending art auction
  • Access to onboard rewards representative
  • Keycard recognition
  • Monthly insider offers on select sailings
  • Latitudes e-letter

Latitudes Silver Perks

  • All Bronze perks
  • Exclusive cocktail party
  • Shore excursion, photo and spa treatment discounts

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Latitudes Gold Perks

  • All Bronze and Silver perks
  • Free water carton
  • Laundry discount
  • Priority tender tickets (where applicable)
  • Priority disembarkation

Latitudes Platinum Perks

  • All Bronze, Silver and Gold perks
  • 1 free bag of laundry
  • Complimentary dinner for two at Cagney's or Le Bistro (with wine)
  • Complimentary dinner for two at Moderno or La Cucina
  • Wine around the World tasting
  • 15% off internet package 
  • Prebooking for dining, entertainment and activities 125 days
  • Chocolate-covered strawberries
  • Behind-the-scenes ship tour
  • Concierge service to help with reservations for dining, shore excursions and shows
  • Dedicated Pre-cruise Service Desk

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Latitudes Sapphire Perks

  • All Bronze, Silver, Gold and Platinum perks
  • Dinner with officers
  • 20% off internet package
  • Priority entertainment and restaurant seating
  • Extra carton of water (per member)

Latitudes Diamond Perks

  • All Bronze, Silver, Gold, Platinum and Sapphire perks
  • One-time Free Cabin Upgrade
  • 25% off internet package
  • Exclusive Sail & Sustain Mixology Experience

Latitudes Ambassador Perks

  • All Bronze, Silver, Gold, Platinum, Sapphire and Diamond perks
  • Free seven-day cruise (must be redeemed within one year of reaching Ambassador status)
  • New Specialty Ambassador Gift

Norwegian Cruise Line Loyalty Program FAQ

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How do I enroll in Latitudes?

All cruisers 18 years of age and older will be automatically enrolled in the Latitudes program after their first voyage with Norwegian Cruise Line.

When does my loyalty status take effect?

Reward points are awarded within 48 hours after each cruise is completed. So if a sailing will give you enough points to bump you to the next level, you won't be able to take advantage of the higher tier's perks until the sailing after the one on which you reached the new status.

I’m cruising with my friends/spouse, and we're at different loyalty tiers. Can perks be shared?

No. Points and perks cannot be shared or transferred. Each cruiser must earn his or her own respective points and status in order to take advantage of the associated benefits and amenities. The only exceptions are rewards that are offered on a per-cabin basis, as opposed to a per-cruiser basis.

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If I have status and I'm cruising with my child(ren), will my status carry over?

No. Children must earn their own points. Because Latitudes members must be at least 18 years of age, points will be accrued, held and added to their Latitudes accounts upon completion of their first sailing after turning 18. The loyalty status they're awarded will directly correlate to the number of points they accumulated prior to that point.

Do Latitudes points and loyalty status expire?

No, your status will never expire, no matter how long it has been since there has been qualifying points activity.

Are there any cruises that are excluded from receiving rewards points that go towards loyalty status?

If you booked your fare at a reduced rate ("travel agent rates, IATA rates, Interline rates, employee rates, [and] vendor rates"), you will not earn points. Additionally, complimentary cruises and those redeemed with a cruise certification, such as Bingo winners, are ineligible for rewards points. 

Will other Norwegian Cruise Line Holdings brands honor my Latitudes status if I sail with them?

No. Your loyalty status will not be honored, nor will perks be given, on voyages with Regent Seven Seas Cruises or Oceania Cruises. Similarly, sailing with one of those lines will not earn you reward points toward your Latitudes standing.

Need more answers? Check out Norwegian's Latitudes page, or peruse other common FAQs.

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