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MSC Voyagers Club - What you need to know about MSC’s loyalty program

MSC Voyagers Club logo

Similar to other cruise lines, MSC Cruises has a robust loyalty program for its customers. Known as MSC Voyagers Club, the program has five tiers and provides cruisers with a number of benefits, especially for those who reach the higher-level tiers such as Gold and Diamond.

Loyalty program members earn points based on cruises sailed, but also receive extra points for longer cruises and those with higher level MSC Experiences.

The cruise line also gives guests the opportunity to earn points for some of their pre-cruise purchases and onboard spending, making it easier to attain higher loyalty tiers.

Here is what you need to know about MSC Voyagers Club.

Overview of Membership Tiers

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MSC Voyagers Club Tiers

Welcome Membership pre-cruise:  0 points

  • Guests must have at least 1 confirmed booking
  • No benefits until after first cruise

Classic Membership: 1 to 2,199 points

  • 5% cruise discount, valid all year round (except Tandem and MSC Grand Tours)
  • Additional 5% cruise discount on all bookings made at least 6 months before departure
  • MSC Voyagers Club personalized luggage tags for embarkation in the e-ticket
  • MSC Voyagers Club card
  • Welcome back Cocktail Party
  • Onboard dedicated number
  • A collection of flexible onboard offers
  • MSC Voyagers Club e-newsletter
  • MSC Voyagers Club online personal area
  • MSC Ambassador Gift
  • 5% off digital accessories
  • 5% off Wi-Fi packages
  • 50% off F1 Simulator
  • 10% off onboard pictures
  • 10% off Thermal Area Cruise Pass
  • 30% off fitness package
  • 1 hour with a personal trainer
  • 30% off the second massage
  • Free consultation with spa doctor
  • 10% discount on Minibar
  • MSC Shop Discount – $10€/$ off for every $50 €/$ spent (except tobacco and electronics)

Silver membership: 2,200 to 4,299 points

  • Benefits of the previous tier
  • Milestone Reward (tier upgrade pin delivered onboard)
  • 10% off on digital accessories
  • 5% off on laundry
  • 50€/$ onboard credit per person on Voyages Selection departures
  • 20% off on onboard pictures
  • Book 12 months before departure and receive double points
  • Book 9 months before departure and receive 50 €/$ onboard credit

Gold Membership: 4,300 to 9,999 points

  • Privileges of the previous tier
  • Free one-hour thermal area session once per cruise
  • Complimentary gift
  • MSC Voyagers Club Photo (at restaurant)
  • Complimentary birthday cake
  • Priority disembarkation in ports with tender (where required)
  • 30% off onboard pictures
  • 15% off digital accessories
  • 10% off Wi-Fi * (Browse Cruise / Browse & Stream Cruise)
  • 10% off laundry

Diamond Membership: 10,000 and up points

  • Privileges of the previous tier
  • Priority boarding (valid for all cabin guests)
  • Specialty Restaurant dinner plus 1 cabin guest (no beverages)
  • Complimentary spumante with chocolate-dipped fruit per stateroom
  • Courtesy bathrobe and slippers
  • MSC Voyagers Club exclusive Diamond Party
  • MSC Voyagers Club chocolate ship
  • Complimentary dance class
  • Late cabin check-out disembarkation (valid for all cabin guests)
  • Priority disembarkation at the end of the cruise (valid for all cabin guests)
  • Sweet Chocolate Gift
  • 40% off onboard pictures
  • 20% off digital accessories
  • 15% off laundry

Additional information

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Voyages Selection departures are member-only deals. In addition to discounts on the cruise price, loyalty members receive additional onboard credit of up to €/$50 per person and double membership points.

Important to note, loyalty members must cruise at least once every three years for their membership status to remain valid. If it expires, guests will go back to the lowest tier but will be given 500 points.

Membership is free and has no age restrictions. For guests traveling with cabin mates with differing membership tier levels, some perks can be extended to all guests, while others are not transferable, as noted above.

How to earn points

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Aurea Experience

Points are awarded for cruises sailed, with more points being given for higher level experiences and the length of cruise.

Bella Experience

  • 200 points for a cruise under 6 days
  • 500 points for a cruise between 6-10 days
  • 700 points for a cruise of 10+ days

Fantastica Experience

  • 400 points for a cruise under 6 days
  • 700 points for a cruise between 6-10 days
  • 1,000 points for a cruise of 10+ days

Aurea Experience

  • 600 points for a cruise under 6 days
  • 1,000 points for a cruise between 6-10 days
  • 1,500 points for a cruise of 10+ days

MSC Yacht Club Experience  

  • 800 points for a cruise under 6 days
  • 1,500 points for a cruise between 6-10 days
  • 2,0000 points for a cruise of 10+ days

Other ways to earn points

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World Cruise hero

Pre-cruise purchases: guests earn 100 points for every 150 €/$ of purchases, such as MSC packages and services) made prior to the cruise. Dining and drink packages are popular pre-cruise expenditures.

Onboard spending: guests earn 100 points for every 150 €/$ spent on board, excluding the casino.

Bonus points: guests will receive 100 bonus points if they update or confirm their contact details (email, phone and address) up to 72 hours prior to sailing. This also applies to new members of the loyalty program.

World Cruise:  guests who book a World Cruise will receive triple the membership points based on the experience level selected at the time of booking. Another bonus, the loyalty program expiry date will be increased by three years for those guests.

How to register for the MSC Voyagers Club

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ship docked at MSC Ocean Cay

Anyone is eligible for membership in the MSC Voyagers Club as long as they have cruised or have a confirmed booking.

 Guests can register for the program in two main ways:  

  • Pre or post-cruise through the MSC website, see the MSC Voyagers section.
  • Onboard by contacting Reception /Guest Service or the MSC Voyagers Club Infopoint.

Status Matching

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MSC status match

One great feature of the MSC loyalty program is Status Matching.

For those guests who have accumulated loyalty program status with another cruise line, hotel or travel operator, they can apply to MSC for a status match.

There is no fee to do this, but it can only be done once, so guests should carefully consider which program is the most valuable. Ideally, this should be completed 7-10 prior to sailing, to ensure the status is recognized. The application for this is located on the MSC Cruises website.

The list of eligible loyalty programs for matching is quite extensive. Some of the major brands include:

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Oasis of the Seas

Cruise lines

  • Celebrity Cruises
  • Carnival Cruise Line
  • Costa Cruises
  • Cunard
  • Disney Cruise Line
  • Norwegian Cruise Line
  • Royal Caribbean
  • Holland America
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Hotel

Hotel chains

  • Club Med
  • Best Western
  • Ritz -Carlton
  • Hilton
  • Hyatt
  • Marriott
  • Starwood
  • Sandals
  • Fairmont
  • RIU Hotels and Resorts

Other loyalty programs

  • Expedia
  • Orbitz
  • Cirque de Soleil

More MSC Cruise information

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